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INTERWETTEN TEST REPORT – Our Experiences and Evaluation
In the following report, we present to you our Interwetten experiences as well as our overall evaluation of this bookmaker. As usual, this addresses several criteria. Of course, in this particular case we are looking at one of the pioneers on the betting market. Interwetten was founded in Vienna back in 1990 and was one of the first sports bookies to also offer their services online – the website interwetten.com was born in 1997. Since then, Interwetten has well and truly established itself on the market and substantially expanded its program: Aside from sports betting, Interwetten also features an online casino as well as a live casino. Like many other bookmakers, since 2005 this business has operated with an EU license from Malta. Our Interwetten test showed that this betting provider is one of today’s most successful bookies and has earned itself an outstanding reputation in the industry. Their customers are based in over 200 different countries. Interwetten enjoys high name recognition above all in the German-speaking and Southern European world. This is due, not only to the outstanding reputation this bookmaker has built over the years, but also to its many different sponsoring arrangements as well as support for social sports projects
Themen in diesem Artikel:
- Betting products
- Betting odds
- Live bets
- Betting Bonus
- Deposit and withdrawal
- Customer service
BETTING PRODUCTS – Our Experience: A full slate of experiences at Interwetten
Our Interwetten experiences attest to a comprehensive betting program, one which is only vulnerable to its competition in a few areas. Their betting products are for the most part focused on the European market, dominated by football, of course, with a wide array of products in this area. For Germany and England, you will even find lower-level divisions and amateur competitions to bet on. However, if you take a closer look at the Interwetten betting offer, you will note that this Austrian bookmaker is not quite able to keep pace with other bookies when it comes to football bets. That said, in our Interwetten test we searched in vain for bets on Italy’s Serie A or France’s Ligue 1. However, the markets they open per football match are considerable: with between 80 and 110 special/detail bets per match. Whether over/under, handicap bets, half-time bets, goal bets or long-term bets – here, you are truly spoiled for choices. Other sports are equally well represented at Interwetten. And as befits any bookie from Austria, winter sports are likewise emphasized. In addition, this bookmaker’s main products include tennis, ice hockey, basketball, handball and volleyball. In their section “other sports”, they profile trendier and more exotic sports – offering practically everything imaginable. During big events such as the Olympic Games, Interwetten’s betting program also embraces sports that are otherwise ignored. In total, their program encompasses between 25 and 35 sports – an exceptionally respectable number. Especially in the field of E-sports, we feel that this betting provider is well-positioned. Furthermore, Interwetten offers social bets on entertainment shows, prize awards as well as political elections. With regards to its betting products, Interwetten leaves little to be desired – however, the lack of important football leagues results in minor points deductions: 17/20 points.
BETTING ODDS – Interwetten convinces in our test with top odds for favorites
Our numerous Interwetten experiences us to draw a very crystal-clear conclusion: Gamers in search of risk and who like high odds for their bets are in good hands with Interwetten. This betting provider impresses with high odds on favorites. In that area, Interwetten frequently leads the market and eclipses many another bookmaker. For sports tipsters who prefer to take fewer risks with their betting budget, Interwetten offers the perfect address. Especially when it comes to combo bets involving wagers on favorites, which are particularly popular with casual tipsters, you can often find the best odds with this bookie. Our Interwetten test indicates that sports tipsters will also be rewarded by long-term bets on favorites. The logical counter-conclusion: The odds on underdogs as well as less probable betting outcomes are comparatively low and below-average at Interwetten. In this sector, only in isolated cases do they keep up with the absolute best. However, that is not the goal of this Austrian bookmaker, who strives primarily to offer customers outstanding odds on favorites. The payout rate from Interwetten is in the above-average range. For the top football leagues, this bookie manages respectable levels between 93 and 95%, while in tennis those rates are more than 95%. In basketball and less popular sports, rates are from 92 to 93%, putting this bookie in the mid-range. Above all because of their absolutely top odds for favorites, in this category of our Interwetten test we award 18 out of 20 points.
LIVE BETS – The live center impresses in our Interwetten experience report
BETTING BONUS – Interwetten offers a unique new-customer bonus
USER-FRIENDLINESS – The website and app set the tone at Interwetten
With respect to user-friendliness and operability, our Interwetten experiences were outstanding. This Austrian bookmaker presents a visually appealing website where, in contrast to a number of competing betting providers, you don’t feel overwhelmed. The concept and layout of the website are harmonious and successful. The customary Interwetten yellow, together with black and gray tones and a white background, provides for necessary contrasts. The menus are intuitive and make it easy to navigate the site. The clear structure is readily intelligible to customers: In the upper horizontal bar, the main categories sports betting, live betting, casino, live casino etc. are displayed, while in the left-hand column we find a clear presentation of the various betting offers and corresponding subcategories. Users can quickly and easily access live scores, numerous statistics and results. In our Interwetten test, we particularly liked the fact that customers can sort the various bets not only according to sport, but also by start time as well as odds. This feature makes it easy to pursue your personal betting strategies. Here, we also point out the help service offered by Interwetten (FAQs). Organized by topic, all questions are answered in brief and intelligibly. All in all, this is a well-conceived and harmonious site – no wonder, especially when you consider that this site has existed for more than 20 years. The Interwetten homepage is available in 10 languages: In addition to German, you will find Greek, English, Spanish, French, Croatian, Italian, Portuguese, Swedish and Turkish versions. The mobile view as well as the mobile app both convince in every regard as well. The optical design is flawless. The betting slip is clearly structured and easy to understand, and not nearly as overcrowded as we find with other betting providers. Account administration is also no problem at all. The apps are available for android and iOS, while the high-quality technical realization guarantees totally smooth functionality. With respect to user-friendliness, it is impossible to surpass Interwetten’s offer. As a consequence, we award them all 10 points.
PAYMENT OPTIONS – Interwetten has room for improvement
Our experiences with Interwetten with regards to deposit and payout options were somewhat mixed in comparison to other betting providers. One positive: the low minimum amount for deposits of €10 – regardless of the payment option you select. In addition, Interwetten offers a broad palette of payment options. Aside from classic transfers by credit card and online banking, you can also use E-wallets such as Skrill, Neteller, PayPal and EcoPayz. We are less impressed by the fees associated with deposits and payouts, charged by Interwetten if you opt for anything other than a classic transfer. For the aforementioned E-wallets, you will be charged a fee of 2%. For payments using Ukash and paysafecard, that number goes up to 3%. Further details about transfer fees can be read when you are logged in on the Interwetten homepage. Yet another minor negative: For security reasons, the first payout you receive from Interwetten must be to your bank account. Only beginning with your second payout, can other forms of payment be used. The minimum amount for payouts is a not-insignificant €30. One payout per week is free, while you will be charged a €5 fee for each additional payout. While Interwetten does offer many options for deposits, in comparison to other betting providers the selection is somewhat conservative. We award the overall Interwetten package 6 out of 10 points.
CUSTOMER SERVICE – Interwetten guarantees good service around the clock
Our Interwetten test indicates that this bookmaker guarantees customer support around the clock. However, you should be aware of a number of points. On the Interwetten website, you will find the menu item “contact” at the bottom of the page, providing an overview of all contact options for customers. Your attention is directed to a contact form, one which feels rather old-fashioned, but which is, due to the lack of a live chat, the easiest way to get in touch with Interwetten. Our experience with Interwetten showed that you will receive a very rapid response. In addition to the contact form, you can also contact support by email. The address is firstname.lastname@example.org. Here, too, you will usually receive a quick answer to your questions – even at night as well as Sundays and holidays. Interwetten customer service is reachable by phone 24/7. However, this is a Maltese number, meaning you will be charged the cost of a phone call. If you choose to contact them by Facebook Messenger, you will generally receive a response within an hour or so. As a first resort, we suggest using the contact form mentioned above. In our Interwetten test report, for this category we award 8 out of 10 points.
PROFESSIONALISM – Our Interwetten experiences indicate a trustworthy betting provider
Interwetten has been headquartered in Malta since 2005, from where they have operated a sports betting business under an EU license. In this sense, they are following a model adopted by many other betting providers who likewise operate from Malta. Of course, this in no way affects the stringent licensing requirements demanded by individual countries. For example, Interwetten has held a valid sports betting permit for Germany since 2012 – awarded by the state of Schleswig-Holstein. Facts and figures underscoring the professionalism of this bookmaker: Through Interwetten, bets were placed on over 300,000 different sporting events in more than 70 countries in 2016 alone. In addition, their various transaction limits and payout guarantees clearly illustrate the trustworthiness of this bookie. The net winnings limit per bet is €10,000, while the weekly winnings limit per player is €100,000. Data privacy and transaction security are guaranteed by means of SSL encryption, a technology which, though explicitly mentioned here, has become virtually standard for most serious betting providers. Interwetten’s high name recognition isn’t only due to the qualities of their betting products, but also their many sponsoring activities, of which we now present a small selection. For example, in recent years they have supported numerous football teams – the most prominent of which, between 2011 nine 2013, was as a jersey sponsor for FC Sevilla. Also in the world of motorcycle racing, especially in Moto2 and Moto3 competition, Interwetten supports individual teams and riders. We also wish to take this opportunity to highlight Interwetten’s two social projects: Solidario, in which they work closely with other charitable organizations, as well as the Heartbeat Foundation, whose goal is to ensure that sporting venues for amateur competition are all equipped with defibrillators. In this category, Interwetten receives all 10 points.
Customers from Germany are required by Interwetten to pay a 5% betting tax. Everything you need to know about the topic of betting taxes can be found here.
IN SUMMARY – Interwetten stands out in our test
With 87 out of 100 points possible, Interwetten achieves a very respectable result in our test report. This Austrian bookmaker sets itself apart from the competition in a number of categories. Above all, Interwetten is the undisputed number one when it comes to lucrative and attractive odds on favorites. This betting provider understands how to appeal to customers with a propensity to safer betting experiences, that is to say customers who like to bet on top teams. Furthermore, Interwetten performs really well in comparison to most other betting providers with respect to user-friendliness and easy operability. Here, they clearly seem to have grasped how important it is to offer their customers a streamlined, well-structured and optically appealing website. Additional features, including an FAQ section, live scores, the event calendar, an attractive live center and their sports betting news add the finishing touches to their well-rounded offer. Also, the mobile app functions flawlessly, convincing both optically as well as technically. However, Interwetten drops back when we look at payment options for the reasons mentioned above. Also when it comes to customer service, the installation of a live chat function would be desirable. Bottom line: Interwetten is very much an old hand on the betting market, one who knows how to play to its strengths.