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LIBRABET REVIEW – Our Experiences and Evaluation
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Content on this page
- Betting Products
- Betting Odds
- Live Betting
- Betting Bonus
- Mobile Version
- Payment Options
- Customer Service
- Betting Taxes
- In Summary
BETTING PRODUCTS – Librabet offers a very extensive selection of betting products
As do most online bookmakers, Librabet also features a casino program. Here on Bettingformat, however, we only focus on the sports betting aspect of their website. We were able to discover 27 different sports as well as a separate area for virtual sports, which included football, basketball, tennis, Europa Cup, horse racing and dog racing. Football plays a very dominant role. In fact, there are almost 1000 different betting opportunities for this sport. Even the smallest nations are represented. That said, only for the biggest football nations are betting opportunities offered all the way down to the third-tier of competition. Ice hockey also appears to be a pet project of Librabet. This betting provider offers you some 261 different events spread across 17 countries. Other sports that are well covered include volleyball, basketball, rugby, tennis, American football and handball. We also discovered E-sports as well as special bets, including the outcome of elections. However, our review did not come across any exotic sports. When it comes to its betting products, this new bookmaker is certainly able to keep pace with the rest of the bookie market. We were particularly pleased to see that women’s football has also been included in their program, with betting opportunities that include the U17 Women’s World Cup as well as the Africa Women Cup of Nations. Their betting markets are of particular interest. With respect to football, for example, Librabet offers several hundred betting opportunities, which is really substantial. The number of betting markets declines depending on the profile of the league in question. As for other sports, there are roughly 30 betting markets on average. Based on our experience, this is quite adequate. The less well-known the sport, of course, the fewer betting opportunities are available. We have also seen that many new betting providers tend to expand their betting markets over time. However, due to their current inconsistency in betting opportunities, we felt compelled to deduct a point. As a consequence, in our review we award 19/20 points.
BETTING ODDS – tend to fluctuate
Of course, every tipster wants to know what his or her payout is going to be at the end of the day. Which is why this category is particularly important and was the focus of special attention during our review. Our results are very much a good-news-not-so-good-news scenario. On the one hand, the payout rate for the most famous tournaments and sports, such as the football Champions League and the Europa League, was 96.41. On the other, the payout rate for less well-known or popular events dropped on occasion to 90.88. On average, however, the payout rate is 92.73, which is quite adequate. However, we do note that many other newer betting providers offer a far better payout rate. That notwithstanding, we assume that Librabet will not change too much in this particular area. Nonetheless, we would prefer to see a little less fluctuation as well as a higher overall payout rate. We were somewhat shocked when we discovered the payout rate for the likes of over/under and double-chance bets: On occasion, that number was 80% or even less. Because of this, our review deducts 3 points in this category and we award 17/20 points.
LIVE BETTING – a clear overview of upcoming events not currently provided
Live betting continues to grow in popularity. Consequently, this category was also addressed in our review. In the process of compiling our experience report, we were able to establish live betting opportunities in football, tennis, beach volleyball, ice hockey, table tennis, E-sports, basketball and badminton as well as snooker. In total, we came across 47 events with betting markets ranging between 1 and 99. We felt that the payout rate for most sports was very good, standing at 91.88%. Most of their bookmaking competitors tend to offer payout rates of 90% in the live betting domain. Unfortunately, we were unable to discover a live stream, though the live ticker did indeed offer a number of features. In addition to statistics, the ticker shows you the most important facts related to the game such as the squad, shots, corners, yellow and red cards, and quite a bit more. Furthermore, you could also select your own personal favorites, so that these were displayed compactly in a separate area. The number of betting markets for most live bets was around 70, which, based on our experience, represents a large number of betting opportunities. In the course of our review, we were unable to pinpoint a live calendar or an overview of upcoming events. Presumably this is because Librabet went online only recently and still expects to make some improvements in this area; certainly suggested by the fact that their subsidiary companies do indeed offer a calendar for upcoming events. The design and listings are clearly structured, leading us to deduct only a single point due to the missing calendar. In this category, we award 9/10 points.
BETTING BONUS – only recommended for experienced tipsters
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USER-FRIENDLINESS – here, there is nothing to complain about
This bookmaker’s webpage loads very quickly and, at first sight, appears very easy to navigate and nicely designed. On the homepage, you can select between sport, casino and live casino. In addition to that, you are offered the welcome bonus. On the upper right-hand side, you will find the registration as well as login buttons. The colors red, blue and black look modern and pleasant. Once you are on the sports page, the white window with events and odds immediately catches your eye, not least because it is positioned in the middle of your screen. The white font on a black background is pleasing and easy to read. On the left-hand side, you will find a listing of the different sports, while a window on the right will show you your betting slip. A little below the betting slip is the help menu. If you click on this, a chat window will open, where you can then select between languages English, French, Swedish and German. In addition to the live chat, you will find an email address for support in the FAQ area as well as at the bottom of the webpage. A telephone number for Russia and Europe is also provided. In general, this website allows you to choose between languages English, German, Polish, Portuguese, Turkish, Russian, Hungarian, Swedish, Norwegian and Finnish. As for the betting slip, it is clearly designed and you can choose whether you accept all odds or higher ones. In addition, you can adjust the settings so that you are always prompted if the odds on live bets change. For betting professionals, a separate VIP area is provided, divided into five levels. The higher the level, the more financial privileges you will enjoy and the more promotional offers you will receive. Furthermore, you can obtain higher payouts on winnings and, in a best-case scenario, will also have your own personal account manager. We feel this website is very nicely designed and see no reason to deduct any points at all. Consequently, in this category we award a full 10/10 points.
MOBILE VERSION – is very clearly designed
It is more and more common for people to place bets while they are on the road. Which is why we also took a close look at the mobile version of the Librabet website. For the most part, the site loaded very quickly, though the loading time in the sports area was a little longer. However, we didn’t see this as a reason to deduct points, not least because the lean design works very well on a mobile phone or tablet. Also, the full bonus program continues to be available to you. In addition, you can take advantage of all the same aids that are provided on the desktop version. For the most part, we did not establish any significant differences between the desktop and mobile versions. We do not know whether an additional app is under development right now or not. Our experience indicates that isn’t really necessary, since the mobile version works very well as is. In this category, too, we award full points: 10 out of 10.
PAYMENT OPTIONS – Librabet offers a wide selection
In this category, Librabet isn’t quite as forthcoming with information, at least not until you are registered. In the lower section of their website, the listed payment methods are Klarna, bank transfer, Neteller, Skrill, Boleto, Multibanco and Paysafecard, while you can also make deposits using Visa and MasterCard. Based on our experience, most of these same options can also be used for payouts. Deposits are possible in various currencies including the Russian ruble, euros, the Polish zloty, Swedish krone, Hungarian forint, Norwegian krone, Turkish lira, Canadian dollar, Chinese yuan and the Japanese yen. Unfortunately, we were unable to determine whether fees are charged, though that practice tends to be quite rare amongst bookmakers. When selecting your payment method, we suggest choosing the same method for your deposit as you would like to use for your payout, since this is what most betting providers require or they suggest a bank transfer. Precisely how quickly deposits and payouts are processed depends, in most instances, on the payment method, though Librabet does claim that it processes requests very quickly. Because you first have to log in to access complete payment information, we do deduct one point and award 9/10 points.
CUSTOMER SERVICE – is absolutely satisfactory
In this category, we had very good experiences with Librabet. The help menu is easy to find and, as mentioned before, located at the upper right-hand side of the window just below the login button. One click on that opens a chat window, where you can select from several languages. Unfortunately, German is not available. Naturally, we went ahead and used this method to contact support, receiving a prompt response, with all of our questions answered satisfactorily. Customer service, incidentally, is available around the clock, seven days a week. Financial questions are answered within 24 hours during normal hours of business. Furthermore, you can address your concerns in a support email, or contact customer service by phone. The email address as well as the telephone number can be found at the bottom of the homepage as well as in the FAQ area. A telephone number is provided for Russia as well as the European region, accessible on weekdays between 10 in the morning and 8 o’clock in the evening. In addition to that, the FAQ area addresses the most important questions. All in all, we were very satisfied in this category and deduct only one point due to the fact that German was not one of the options in the chat window. 9/10 points.
PROFESSIONALISM – Librabet left us with no doubts in this regard
Librabet is licensed on Curaçao and, as previously mentioned in the introduction, is operated by 7Starspartners, a company which has many years of experience in the gaming industry. Librabet also allows all of its gaming activities to be monitored by the organization TST, Technical System Testing. This organization is one of the biggest independent companies worldwide testing the fairness and precision of casino games. On its webpage, this bookmaker explicitly addresses responsible gambling and references counseling opportunities as well as other forms of assistance for people dealing with gambling problems. Beyond that, they guarantee the security of your data, with all transactions and processed data being encoded. In this regard, Librabet makes use of state-of-the-art technologies, such as the Internet communication protocol TLS 1.2 used for secure financial transfers. In addition, Librabet operates its own Facebook and Instagram pages, which also adds a certain level of trust. All in all, we only deducted one point due to the absence of an EU license. In the category, we award 9/10 points.
Unfortunately, in this area we were unable to determine whether you, as the user, are personally responsible for paying the betting taxes which are levied in Germany, or whether the 5% is taken care of by the company itself. Our experience indicates that the subsidiaries of Librabet “eat” the taxes themselves, meaning that you would not have to deal with any deductions from your winnings. As soon as we find out how Librabet handles the betting taxes, we will be sure to update you here on Bettingformat
IN SUMMARY – For the most part, Librabet manages to hold its own against the competition
This is a new bookmaker operated by a large corporation. That said, it is hardly surprising that they only managed to earn full points in one category, namely user-friendliness. Despite that, they certainly keep pace with the big names in the industry, especially with respect to their betting products. We certainly feel their odds have room for improvement, which also applies to their live center. The payment options and customer service are top-notch, as is their professionalism. However, if you wish to earn their betting bonus, you should bring a certain level of betting experience to the table. As for Librabet’s professionalism, of that we have no doubt. Taking all of this into account, we believe nothing more stands in the way of your betting enjoyment.