BWIN Review – Our Test and Experiences
In our bwin review, we subject this established bookmaker with over 20 years of experience to the various categories of our betting provider comparison and, in the course of this, we will look in detail at categories that include betting products, odds as well as customer service. Bwin was established in 1997 as “betandwin” in Vienna, since when it has been able to look back on a rapid success story, in the course of which the company has expanded steadily. So it was that this company, whose original focus was sports betting, took over Swedish company Ongame e-solutions in 2006, allowing them to expand the opportunities for online poker from that point on. After merging with Interactive Entertainment AG and PartyGaming plc in 2011, this betting provider with Austrian roots succeeded in asserting its dominance in the European betting market, now one of the industry leaders in many countries. As a result, bwin now boasts being Europe’s biggest online bookmaker and, thanks to sponsoring contracts with renowned clubs such as Real Madrid, has been able to further enhance its brand value. Bwin.party digital, like many other betting providers, is headquartered in Gibraltar, while it has also been listed on the London Stock Exchange for quite some time, guaranteeing this business even greater growth potential. In our bwin review, we subject this experienced betting provider to precise analysis and share with you those categories in which we had especially good experiences with bwin.
Content on this page
- Betting Products
- Betting Odds
- Live Bets
- Betting Bonus
- Payment Options
- Customer Service
Betting bonus details Bwin
| £10 money back |
as a Free Bet
|Get the bonus|
|Betting offer||19 / 20|
|Odds||15 / 20|
|Live betting||10 / 10|
|Betting bonus||10 / 10|
|Usability||9 / 10|
|Methods of payment||10 / 10|
|Customer Service||8 / 10|
|Integrity||10 / 10|
BETTING PRODUCTS – bwin greets you with a wide range of opportunities
In our test, bwin was certainly able to underscore its claim to be an industry leader. Aside from a wide selection of sports bets, at bwin you also have the opportunity to bet on poker, casino games as well as soft games. Starting out as a sports bookie, this is reflected in bwin’s clear focus on football: As with all of the leading sports betting providers, bwin carries all of the top European leagues in its portfolio, including the German Bundesliga, Premier League and La Liga. Furthermore, in the course of our bwin test, in addition to the highest divisions of these traditional football nations, we also discovered interesting opportunities at lower levels of competition: For example, in Germany and Italy you can place bets all the way down to the third division and Serie C, while in England you likewise have an opportunity to bet on amateur events, including fixtures in the National League, with as many as 100 betting markets or more available for each sporting event. Beyond that, less well-known countries and leagues are also represented: Our list includes competitions in Ecuador, India, Colombia and Paraguay, meaning that your betting opportunities are not restricted solely to European sports. Aside from a wide range of football events, our test also established that you can place bets on other high-profile sports such as tennis, ice hockey and boxing, while bets on road cycling, baseball as well as figure skating are also available thanks to this betting provider. Bwin also spices up its offer with betting opportunities on entertainment events as well as politics, meaning that, in this aspect of our experience report, bwin manages to cover practically all of the bases. Thanks to its overwhelming offer, which, in addition to an immense selection of as many as 45,000 different sporting bets per day, also includes betting opportunities on political as well as TV events, bwin was able to convince us completely in this category of our test. Beyond the usual suspects, bwin also features more off-the-wall events, meaning that tipsters with a weakness for the exotic are certain to have fun on the bwin website. In this regard, only a few betting providers are capable of surpassing bwin. As a consequence, we award them 19/20 points.
BETTING ODDS – In our bwin test, their odds compelled us to make a few deductions
The odds offered by bwin within the scope of our test were associated with payout rates averaging between 91 and 93%, earning this bookie a good ranking on the lower end of the leading group. However, at this point in our bwin experience report, we should point out that there was a time when the odds offered by this established betting provider were significantly better: In the early days of this business, the odds at bwin were some of the best on the market. However, when we look at betting opportunities in the most prestigious leagues, this bookmaker is right there in the mix, meaning that sporadic tipsters are certainly in good hands at bwin. As our personal insider tip, we recommend considering combo bets at bwin, the odds for which are often attractive. With regards to bets on favorites or longshots, our bwin test was unable to pinpoint any particular tendencies. A certain degree of caution is recommended when it comes to this betting provider’s odds, since those odds are not necessarily renowned for their stability and fluctuate frequently: We strongly advise keeping a close eye on bwin’s odds. That said, in the category “Betting Odds” we feel that this acclaimed company is not quite able to live up to its ambitious claims, which is why we only award them 15/20 points in this section of our bwin test.What we found in our test was a modern website
LIVE BETS – bwin raises the bar in our test
Our bwin experience report indicated that live betting is a major strength of this betting provider. Here, this industry giant shines with an incredible selection of live events which, in addition to football, tennis and basketball, on many days also include badminton and table tennis, meaning it has something to offer for all tastes. With as many as 70 betting options per live event, in this format bwin definitely has its nose slightly ahead of the other betting providers. Aside from its wide selection of betting choices, bwin also performs well thanks to its technically flawless live-betting area, something we examined closely within the scope of our test because it is essential in order to get the most out of real-time live betting experiences. In their live stream, which is offered to customers who are logged into bwin, they broadcast up to 30,000 sporting events a year, supplemented by detailed statistics and data you can draw on as you consider your wagers. As for live streaming, however, be aware that many broadcasts are subject to regional restrictions. In addition, within the framework of our bwin test we encountered a number of nice gimmicks such as real-time animation, allowing you to see, for example, which team currently has ball possession, as we did a “one-click” function that makes it child’s play to place your bets. The clear overview that is so essential in the face of such an incredible selection of events is provided by a calendar, which you can leaf through either by date or sport, as well as a selection of different views in which the various events can be presented to you. If you decide you want to participate in live betting at the last minute, you can do so using their last-minute feature, listing those live bets which are about to close. In this category of our betting provider test, bwin gains on the rest of the field and definitely raises the bar: 10/10 points.
BETTING BONUS – absolutely fair conditions associated with the bwin bonus offer
The bwin bonus offers new customers a total amount of £ 10 for your first lost bet. Since the offer is limited to new customers only, make sure to fulfill a first-time registration on bwin’s website. Following that, a first deposit of at least £ 10 has to be transferred onto your account (please notice, that deposits via Skrill or Neteller are not allowed) and a first bet of at least £ 10 must be played in the sportsbook. Concerning this first qualifying bet, minimum odds of 1/1 (2.00) must be met. Only single, multi and live bets are eligible for this offer, whereas bets using the cash out function or system bets are not allowed. If your first bet is lost, you will get a free bet matching your first wagering amount up to £ 10 (it may take 48 hours for the free bet to be credited to your account). Upon receipt, the bwin free bet must be used within 7 days and in contrast to your first qualifying bet, no minimum odds have to be considered. The bwin bonus free bets can be played on any single, multi and live bets in the sportsbook. After your wagers using the free bets have been settled, only winnings can be paid out in real money – not the free bet itself. In summary, the bwin bonus can score a good result in our bonus review, mainly due to its fair wagering requirements. The bonus offer for new customers receives 8/10 points in this category of our bwin test.
USER-FRIENDLINESS – Our bwin experiences with their website and app resulted in a good evaluation
As we evaluated bwin’s Internet presence, the clarity of their website caught our eye immediately, including a skillful color scheme. While the site as a whole is on the darker side, the white or yellow font on a black background provides for a clear contrast. Likewise when it comes to the overall structure of the website, bwin convinced us completely: The site is self-explanatory, while just a few clicks will get you to wherever you want to go. Plus, you will not have to deal with any long loading times. Their current betting offer as well as special bonuses and other highlights are placed squarely in the middle of the website. And it is quite astounding to see how much bundled information can be presented in such a relatively small space, yet without ever losing the overview. One feature we liked especially within the scope of our test was bwin’s prominent placement of their mobile offer in the header area of their website, which, for reasons we do not understand, is not handled similarly on the websites of many of their competitors. In this way, you can use your smart phone or tablet (iOS as well as android) to download their app quickly and easily from the bwin website, even by means of a barcode scan. As for the app itself, and just like the website, in our bwin test it wins us over with its good functionality and clarity, meaning nothing detracts from your mobile betting experience. All in all, the thoughtfully designed bwin Internet presence is able to earn a very good score: 9/10 points.
PAYMENT OPTIONS – In our test, bwin leaves no wish unfulfilled
Bwin offers almost 30 companies you can use for payments to your betting account. These are listed individually on the bwin website, with an info box for each company providing a brief description with general details as well as important payment options. In this way, you will have all the data you need to choose the right payment service, never having to dig around to find it. From PayPal to various credit cards as well as classic electronic bank transfers, in the course of our bwin test we were able to find all the most prominent payment services, while even lesser-known companies such as Przelewy24, EntroPay and WebMoney can also be used for your deposits and payouts. As a special feature, bwin also offers a cash-out function, letting you receive an immediate, hassle-free payout of your winnings. We did not encounter any fees with regards to payments, though we do advise consulting your chosen payment provider’s own policies on a regular basis, since these often change quite rapidly. In summary, we note that bwin more than lives up to its reputation as Europe’s biggest online betting provider in this category: 10/10 points.
CUSTOMER SERVICE –At bwin, bad customer experiences are very much a thing of the past
For a long time, customer service at bwin was cause for concern. However, within the scope of our current test, we noted that this established online bookie has made significant progress in this regard. Aside from email and a telephone number, a live chat feature, whose absence we had long bemoaned, also became available recently. As for telephone contact, bwin has also made recent improvements: You can now get in touch with them using a German or Swiss dialing code, whereas only an Austrian number had been available previously. An extensive FAQ area, which answers all of your questions, adds the finishing touches to their customer support. After having lagged behind its competition in this area for the longest time, thanks to the dialing codes as well as live chat that have been added, our bwin review notes significant improvement. That said, other providers already offer the opportunity to contact them via Skype or social media as well, which means that bwin hasn’t been able to quite catch up with the more modern online bookies. As a clear negative, we draw your attention to their inactivity fee, which this betting provider charges if you do not use your account for a period of 30 days or more. In summary: With respect to customer service, bwin appears to be on the right path and therefore receives 8/10 points in our test.You' re one click away from bwin
PROFESSIONALISM – We had no reservations in this category of our bwin test
Bwin holds a license from Gibraltar, while also partnering with famous brands that include Borussia Dortmund as well as the 3rd division in Germany. Since an organization like BVB is very much focused on their public image, it is fair to assume they would not get involved with any business that was less than serious, which we regard as further evidence of the professionalism of this betting provider. In addition, the footer area of their website draws the user’s attention to numerous initiatives dedicated to fighting gambling addiction, and with which bwin actively cooperates. Here, we also draw your attention to the fact that bwin gives you the opportunity to safeguard your bets against bad refereeing decisions as well as goals in extra time, which we find an absolutely fair concession on the part of this bookmaker. That said, this category of our bwin test clearly indicates that there should be no doubt as to the seriousness of this company, which is why we award them 10/10 points.
As for the betting taxes levied in Germany, our bwin test determined that this particular betting provider does you no favors and will indeed deduct 5% from your winnings.
IN SUMMARY – bwin scores well with a good overall package
Within the scope of our test, bwin definitely managed to convince us, not least because of its wide selection of betting opportunities. Aside from the obligatory elite leagues, you will discover lower-level competitions and sporting events, even from much less prestigious football nations. With respect to their betting odds, in this category of our betting provider test bwin lags significantly behind other online bookies with a similar product. This certainly puts a bit of a damper on bwin’s test results, not least because the odds are one of the core components for any betting provider. Plus, we note that bwin was able to offer far better odds in the past.
In contrast, bwin’s successful Internet presence makes up a lot of points with a thoroughly well-conceived design, reflected in the website’s clarity and the positive user experiences that resulted. Finally, we draw attention to the live center: In this category of our betting provider test, bwin manages to raise the bar, eclipsing most of its competition with the help of live streams, statistics and other practical features. In our bwin test, we give this betting provider a total score of 91/100 points.