How do I make a deposit to my bet-at-home account?

Bet-at-home’s catchy slogan of ‘Life is a game’ clearly appeals to millions of people. As of the time of this writing, bet-at-home has over 5 million customers. Thanks to their outstanding portfolio of betting markets and top-flight customer service, it seems to us that bet-at-home will continue to add new customers at a healthy pace. The company was originally founded in Wels, Austria in 1999 and has since moved its headquarters to Germany. Bet-at-home is licensed in Malta and is therefore subject to stringent EU regulation. In this article, we would like to explain how bet-at-home conducts their financial dealings with regard to your deposits. We’ll provide you with all the information you need to know about which financial institutions you can use, what methods you can use to make deposits and who you can contact if you have problems while making a deposit. Read on to find out how it works and avoid unnecessary headaches down the road!

Lesedauer: 2 min
Themen in diesem Artikel:
  1. Overview
  2. Participating providers
  3. Can I use PayPal to make deposits?
  4. Deposit amount
  5. Identity verification
  6. Smartphones
  7. Processing fees
  8. Bonuses
  9. Troubleshooting
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How does bet-at-home handle deposits?

Bet-at-home has streamlined the depositing process into just a few easy steps. If you’re not already a customer of bet-at-home, we encourage you to follow the links provided below this list where you can learn more about the registration process and find attractive new customer bonuses. Below is a step-by-step overview of the deposit process.

  • 1. Log in to bet-at-home
  • 2. Select ‘Deposit’ under ‘My Account’
  • 3. Select your financial institution and click ‘Next’
  • 4. Enter the desired amount, provide the necessary information and click ‘Deposit’
  • 5. Enjoy the thousands of options available at bet-at-home!

Which deposit methods are available?

Bet-at-home accepts deposits from a wide range of financial institutions. In addition to standard credit cards (VISA, MasterCard / Eurocard), bet-at-home also accepts deposits from Trustly, Skrill, paysafecard, paybox and NETELLER among others. You can also make deposits via bank transfer. As you can see, bet-at-home is very eager to do business with you.

An overview of the many payment options available at bet-at-home.

Is my deposit safe?

That is definitely a legitimate question. Bet-at-home is a reputable business in excellent standing within the betting community. It is in their interest to make sure your data and finances are handled with the utmost diligence and professionalism. For your added peace of mind, remember bet-at-home is licensed in Malta and as such is subject to strict EU-compliance laws and regulations. With the full force of the law and bet-at-home’s state-of-the-art encryption technology, your money is as safe as possible.

Can I use PayPal to make deposits?

Yes, bet-at-home accepts PayPal for both deposits and withdrawals. Frankly, we find this to be one of bet-at-home’s unsung advantages because a surprising number of bookmakers do not accept transactions via PayPal. Do keep in mind that when using PayPal to make your deposit, you’ll need to transfer at least € 10 in order for the deposit to clear.

Is there a maximum or minimum amount I have to deposit at any given time?

Yes. The minimum amount varies from institution to institution. Sofort, esp and PayPal require a minimum deposit of € 10 (as do most providers). We were charmed by paybox’s € 5 minimum deposit until we found paysafecard’s astounding € 1 minimum deposit requirement. We actually had to double-check the amount! It should come as no surprise to you that we were unable to find any maximum deposit restrictions.

Do I have to verify my identity with each deposit?

Bet-at-home does not require an identity verification with each deposit. However, when you enroll with bet-at-home, they will initiate a ‘know your client’ protocol with you. In this process you must confirm your identity to the bookmaker by sending a copy of your passport or proof of your home address. If you refuse to submit such documentation, bet-at-home reserves the right to deny access to the account.

Can I make deposits with my smartphone?

You most certainly can. Simply download the bet-at-home mobile app and proceed as you would on the desktop version.

Does bet-at-home charge processing fees?

According to our latest research, bet-at-home does not charge any processing fees. Check with your financial provider to avoid any surprises on your side.

Can I use a bonus as my first deposit?

Yes. Upon becoming a customer of bet-at-home you can use your bonus(es) as an initial deposit. On bet-at-home’s Deposit page, choose the ‘Voucher’ field and click ‘Next.’ Bet-at-home welcomes new customers by matching 50 % of initial deposits up to € 100. You can also redeem Bettingformat’s exclusive € 25 voucher here. Restrictions apply and you will have to meet certain requirements to unlock the bonuses. Follow the link below to our bet-at-home bonus review page where you will find a detailed explanation of how to utilize your bonuses.

Something went wrong with my deposit – what can I do?

One of the big reasons we are fans of bet-at-home is their truly exceptional customer service department. They are available per email, live chat and even by a telephone hotline. At the bottom of every page on bet-at-home you’ll find a link called (appropriately) ‘Help.’ As soon as you click that link, you’ll be redirected to bet-at-home’s customer service page where you will find numerous contact options including the live chat feature. You will need to provide bet-at-home with the following information:

Outstanding customer service is available to you in a wide variety of options.
  • Your betting account number
  • Payment method (VISA, PayPal, etc.)
  • Amount and date of the deposit in question